faq

Where are you located?
Our property address is 2765 South 1900 West, Ogden, UT 84401. We are easily visible just off the freeway!

What are your office hours?
Our office is open from 9:00 am to 6:00 pm (Monday – Friday) and from 10:00 am to 4:00 pm (Saturday).

What are your access hours?
Our tenants can access their storage units anywhere from 6:00 am to 10:00 pm, 7 days a week. We offer 24-hour access for businesses, so get in touch with us.

How far are you from Weber State University?
Great question! We’re located only about 7 miles away, meaning you can reach us after a 12-minute drive from Weber State University.

Why choose your facility over others in the area?
Over the 30+ years we’ve been in the self storage industry, we have researched our competitors until we could offer our tenants the most secure, convenient and reliable storage solution they could find in the Northern Utah area. At Safe & Sound Storage, you’re not just renting some space – you’re starting a business “partnership” you can benefit from for as long as you want.

What is temperature control?
Temperature control allows our customers to store furniture, household goods, office items, documents, and other sensitive material in a safe way. These storage units are air-conditioned during the hot summer months and heated during the cold winter months so that your belongings are always kept in great condition.

Do you offer vehicle storage?
We sure do! Our parking spaces are perfect for RV’s, boats, cars, motorcycles, and other vehicles you may have.


What security features do you offer?
You name it! We offer everything you need to store your items in a safe way during your next move, including a professional resident manager, secure storage units with individual alarms, a computerized gate system (with a unique PIN number so only you have access to your rental), and a variety of cameras that allow us to keep an eye over everything that happens in the area.

Do you sell moving supplies?
Yes, we have a wide range of packing materials you can use to store your belongings in a safe way, like disc locks, tape, dust covers, tape dispenser, gloves, and rope. If you’re not sure what you need, get in touch with us.

Do I have to sign a long-term contract?
No, you can choose to rent month to month with Safe & Sound Storage or for a longer period of time – we may have some discounts in the latter case, so don’t hesitate to ask for more information.

How do I pay my rent?
Very few self storage renters want the hassle of writing out and mailing a check each month. Most of our customers use our secure AutoPay system by debiting their checking account, which we highly recommend. Another option is to automatically charge your Visa, MasterCard, American Express or Discover card each month.

Do you offer any guarantees?
Yes, we are so confident in your complete satisfaction that we offer a 100% Satisfaction Guarantee. If you’re not satisfied during your first 30 days storing with us, we will refund all of your unused rent. Our experienced staff is happy to assist you in every aspect of moving and maintaining your new self storage space, so call us today!

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